Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"918967697371","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_assigned_to_whatsapp_template_v3","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/TTK/SAB/25/00042"},{"type":"text","text":"liquid fell in store"},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Unsafe Act"},{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"Assigned"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/21362?dlType=viewTicket"},{"type":"text","text":"EHS Department - TTK Private Limited"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


### Ended processing Assigned to Notification Event ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"UPDATE_INCIDENT_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":21362},{"Key":"IncidentHistoryId","Value":8875},{"Key":"IsTicketAssigned","Value":true}]}


### Started process for Execution of Event : UPDATE_INCIDENT_NOTIFICATION ###


### Started processing for Update incident Event ###


# Calling  SendNotification function for  all types of notification #


Sending Email for IncidentId:21362


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Ticket Safety Alert has been updated

This is a test mode notification. Notification was not delivered to recipient.


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending Assigned To Whatsapp for IncidentId:21362


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"918967697371","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/TTK/SAB/25/00042"},{"type":"text","text":"Safety Alert status updated to Assigned"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"liquid fell in store"},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Unsafe Act"},{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"Assigned"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/21362?dlType=viewTicket"},{"type":"text","text":"EHS Department - TTK Private Limited"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


Sending email for incident closure


Ticket Safety Alert has been updated


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"91434342231232","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Test Consent"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/TTK/SAB/25/00042"},{"type":"text","text":"Safety Alert status updated to Assigned"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"liquid fell in store"},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Unsafe Act"},{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"Assigned"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/21362?dlType=viewTicket"},{"type":"text","text":"EHS Department - TTK Private Limited"}]}]}}}


### Ended processing Update incident Event ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : NOTIFICATION_TO_TASK_ASSIGNEES ###


# Calling SendNotificationToTaskAssignees function for WhatsApp notification #


Sending WhatsApp notification for task assignment to user ID: 1597


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"918967697371","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_task_assigned_to_notification_v2","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"TA/TTK/COI/SAT/25/00243"},{"type":"text","text":"Medium"},{"type":"text","text":"polish fell into his ???? "},{"type":"text","text":"27-Sep-2025"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/tasks/edit/3989?dlType=viewTask"},{"type":"text","text":"Action Tracker"},{"type":"text","text":"EHS Department - TTK Private Limited"}]}]}}}


Message : {"EventName":"ASSIGNED_TO_NOTIFICATION","EventArgs":[{"Key":"AssignedIncidentID","Value":21361},{"Key":"AssignedToID","Value":1597}]}


### Started process for Execution of Event : ASSIGNED_TO_NOTIFICATION ###


### Started processing Assigned to Notification Event ###


# Calling SendNotificationToAssignedId function for all types of assigned to notification #


Generating report.


PDF generation successfull


## Sending email to Sayan Mondal, UserId : 1597 for assigned to notification ##


Sending Assigned To Email for IncidentId:21361


Initializing Email Service Client


Generating Email Request


Osmo-x WhatsApp Message has been Sent


Sending Task Assignment Email for TaskId: 3989, UserId: 1597


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


New Action Tracker Assigned - TA/TTK/COI/SAT/25/00243


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


### End Event Execution ###


A Safety Alert T/TTK/SAB/25/00041 is assigned to you related to 'Unsafe Act'


Stopped Assigned To SMS as Org Level setting is set to false


Sending Assigned To Whatsapp for IncidentId:21361


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"918967697371","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_assigned_to_whatsapp_template_v3","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/TTK/SAB/25/00041"},{"type":"text","text":"polish fell into his ???? "},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Unsafe Act"},{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"Assigned"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/21361?dlType=viewTicket"},{"type":"text","text":"EHS Department - TTK Private Limited"}]}]}}}


# Preparing notification body #


### Ended processing Assigned to Notification Event ###


### Start Event Execution ###


Message : {"EventName":"UPDATE_INCIDENT_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":21361},{"Key":"IncidentHistoryId","Value":8877},{"Key":"IsTicketAssigned","Value":true}]}


### Started process for Execution of Event : UPDATE_INCIDENT_NOTIFICATION ###


### Started processing for Update incident Event ###


# Calling  SendNotification function for  all types of notification #


Sending Email for IncidentId:21361


Initializing Email Service Client


Generating Email Request


Ticket Safety Alert has been updated


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"918967697371","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/TTK/SAB/25/00041"},{"type":"text","text":"Safety Alert status updated to Assigned"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"polish fell into his ???? "},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Unsafe Act"},{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"Assigned"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/21361?dlType=viewTicket"},{"type":"text","text":"EHS Department - TTK Private Limited"}]}]}}}


Osmo-x WhatsApp Message has been Sent


Sending email for incident closure


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"91434342231232","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Test Consent"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/TTK/SAB/25/00041"},{"type":"text","text":"Safety Alert status updated to Assigned"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"polish fell into his ???? "},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Unsafe Act"},{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"Assigned"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/21361?dlType=viewTicket"},{"type":"text","text":"EHS Department - TTK Private Limited"}]}]}}}


### Ended processing Update incident Event ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"TASK_CREATE_EHS_NOTIFICATION","EventArgs":[{"Key":"TaskId","Value":3991},{"Key":"OrgId","Value":387}]}


### Started process for Execution of Event : TASK_CREATE_EHS_NOTIFICATION ###


### Started processing for Task Creation Notification to site EHS Event ###


Message : {"EventName":"UPDATE_INCIDENT_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":21361},{"Key":"IncidentHistoryId","Value":8879},{"Key":"IsTicketAssigned","Value":false}]}


Sending Email for IncidentId:21361


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Ticket Safety Alert has been updated


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"918967697371","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/TTK/SAB/25/00041"},{"type":"text","text":"Safety Alert status updated to Resolved., Comments are added as resolved 1"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"polish fell into his ???? "},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Unsafe Act"},{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"Resolved"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/21361?dlType=viewTicket"},{"type":"text","text":"EHS Department - TTK Private Limited"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


Sending email for incident closure


Sending Assigned To Whatsapp for IncidentId:21361


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"91434342231232","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Test Consent"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/TTK/SAB/25/00041"},{"type":"text","text":"Safety Alert status updated to Resolved., Comments are added as resolved 1"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"polish fell into his ???? "},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Unsafe Act"},{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"Resolved"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/21361?dlType=viewTicket"},{"type":"text","text":"EHS Department - TTK Private Limited"}]}]}}}


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"INCIDENT_CLOSURE_NOTIFICATION_VALIDATION_1","EventArgs":[{"Key":"IncidentId","Value":21361},{"Key":"ClosedById","Value":1597}]}


### Started process for Execution of Event : INCIDENT_CLOSURE_NOTIFICATION_VALIDATION_1 ###


### Started processing for Incident Closure Validation Level 1 Event ###


Generating report.


## Sending notification to Site EHS user ##


## Notification to be send for these users: [1954,2547,1326]


## Sending email to Lalit Aditya Kola, UserId : 1954 for Incident Closure Validation notification ##


Sending Incident Closure Validation Email with Safety Alert PDF for IncidentId:21361


Initializing Email Service Client


Generating Email Request


Safety Alert Validation Level 1


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending Inform-To Update WhatsApp for IncidentId:21361


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919989248964","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_validation_level_1_whatsapp_template_ttk_v2","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Lalit Aditya Kola"},{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"T/TTK/SAB/25/00041"},{"type":"text","text":"26-Sep-2025 10:14:25 PM"},{"type":"text","text":"Unsafe Act"},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Coimbatore"},{"type":"text","text":"polish fell into his ???? "},{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/21361?dlType=viewTicket"},{"type":"text","text":"EHS Department - TTK Private Limited"}]}]}}}


Osmo-x WhatsApp Message has been Sent


## Sending email to Sagar Aswar, UserId : 2547 for Incident Closure Validation notification ##


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"917223964170","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_validation_level_1_whatsapp_template_ttk_v2","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Sagar Aswar"},{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"T/TTK/SAB/25/00041"},{"type":"text","text":"26-Sep-2025 10:14:25 PM"},{"type":"text","text":"Unsafe Act"},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Coimbatore"},{"type":"text","text":"polish fell into his ???? "},{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/21361?dlType=viewTicket"},{"type":"text","text":"EHS Department - TTK Private Limited"}]}]}}}


## Sending email to Bishal Mondal, UserId : 1326 for Incident Closure Validation notification ##


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"917003236045","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_validation_level_1_whatsapp_template_ttk_v2","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Bishal Mondal"},{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"T/TTK/SAB/25/00041"},{"type":"text","text":"26-Sep-2025 10:14:25 PM"},{"type":"text","text":"Unsafe Act"},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Coimbatore"},{"type":"text","text":"polish fell into his ???? "},{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/21361?dlType=viewTicket"},{"type":"text","text":"EHS Department - TTK Private Limited"}]}]}}}


### Ended processing Incident Closure Validation Level 1 Event ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"UPDATE_INCIDENT_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":21362},{"Key":"IncidentHistoryId","Value":8880},{"Key":"IsTicketAssigned","Value":false}]}


### Started process for Execution of Event : UPDATE_INCIDENT_NOTIFICATION ###


### Started processing for Update incident Event ###


# Calling  SendNotification function for  all types of notification #


Sending Email for IncidentId:21362


Initializing Email Service Client


Generating Email Request


Ticket Safety Alert has been updated


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending Assigned To Whatsapp for IncidentId:21362


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"918967697371","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/TTK/SAB/25/00042"},{"type":"text","text":"Safety Alert status updated to Resolved., Comments are added as resolved 2"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"liquid fell in store"},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Unsafe Act"},{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"Resolved"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/21362?dlType=viewTicket"},{"type":"text","text":"EHS Department - TTK Private Limited"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


Sending email for incident closure


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"91434342231232","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Test Consent"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/TTK/SAB/25/00042"},{"type":"text","text":"Safety Alert status updated to Resolved., Comments are added as resolved 2"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"liquid fell in store"},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Unsafe Act"},{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"Resolved"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/21362?dlType=viewTicket"},{"type":"text","text":"EHS Department - TTK Private Limited"}]}]}}}


### Ended processing Update incident Event ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"INCIDENT_CLOSURE_NOTIFICATION_VALIDATION_1","EventArgs":[{"Key":"IncidentId","Value":21362},{"Key":"ClosedById","Value":1597}]}


### Started process for Execution of Event : INCIDENT_CLOSURE_NOTIFICATION_VALIDATION_1 ###


### Started processing for Incident Closure Validation Level 1 Event ###


Generating report.


## Sending notification to Site EHS user ##


## Notification to be send for these users: [1954,2547,1326]


## Sending email to Lalit Aditya Kola, UserId : 1954 for Incident Closure Validation notification ##


Sending Incident Closure Validation Email with Safety Alert PDF for IncidentId:21362


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Safety Alert Validation Level 1


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending Inform-To Update WhatsApp for IncidentId:21362


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919989248964","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_validation_level_1_whatsapp_template_ttk_v2","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Lalit Aditya Kola"},{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"T/TTK/SAB/25/00042"},{"type":"text","text":"26-Sep-2025 10:25:15 PM"},{"type":"text","text":"Unsafe Act"},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Coimbatore"},{"type":"text","text":"liquid fell in store"},{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/21362?dlType=viewTicket"},{"type":"text","text":"EHS Department - TTK Private Limited"}]}]}}}


Osmo-x WhatsApp Message has been Sent


## Sending email to Sagar Aswar, UserId : 2547 for Incident Closure Validation notification ##


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"917223964170","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_validation_level_1_whatsapp_template_ttk_v2","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Sagar Aswar"},{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"T/TTK/SAB/25/00042"},{"type":"text","text":"26-Sep-2025 10:25:15 PM"},{"type":"text","text":"Unsafe Act"},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Coimbatore"},{"type":"text","text":"liquid fell in store"},{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/21362?dlType=viewTicket"},{"type":"text","text":"EHS Department - TTK Private Limited"}]}]}}}


## Sending email to Bishal Mondal, UserId : 1326 for Incident Closure Validation notification ##


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"917003236045","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_validation_level_1_whatsapp_template_ttk_v2","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Bishal Mondal"},{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"T/TTK/SAB/25/00042"},{"type":"text","text":"26-Sep-2025 10:25:15 PM"},{"type":"text","text":"Unsafe Act"},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Coimbatore"},{"type":"text","text":"liquid fell in store"},{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/21362?dlType=viewTicket"},{"type":"text","text":"EHS Department - TTK Private Limited"}]}]}}}


### Ended processing Incident Closure Validation Level 1 Event ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"INFORM_TO_INCIDENT_CREATION_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":21363},{"Key":"InformToUserId","Value":1954}]}


### Started process for Execution of Event : INFORM_TO_INCIDENT_CREATION_NOTIFICATION ###


### Started processing Inform-To Incident Creation Notification ###


Calling SendInformToNotification function for ticket creation


Sending Inform-To WhatsApp for IncidentId: 21363


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919989248964","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_inform_to_template_v3","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Lalit Aditya Kola"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/TTK/TTA/25/00057"},{"type":"text","text":" "},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Unsafe Condition"},{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"Open"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/21363?dlType=viewTicket"},{"type":"text","text":"EHS Department - TTK Private Limited"}]}]}}}


Generating Safety Alert report.


### Ended processing Inform-To Incident Creation Notification ###


Message : {"EventName":"INFORM_TO_INCIDENT_CREATION_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":21363},{"Key":"InformToUserId","Value":2547}]}


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"917223964170","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_inform_to_template_v3","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Sagar Aswar"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/TTK/TTA/25/00057"},{"type":"text","text":" "},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Unsafe Condition"},{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"Open"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/21363?dlType=viewTicket"},{"type":"text","text":"EHS Department - TTK Private Limited"}]}]}}}


Osmo-x WhatsApp Message has been Sent


Message : {"EventName":"INFORM_TO_INCIDENT_CREATION_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":21363},{"Key":"InformToUserId","Value":1326}]}


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"917003236045","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_inform_to_template_v3","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Bishal Mondal"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/TTK/TTA/25/00057"},{"type":"text","text":" "},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Unsafe Condition"},{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"Open"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/21363?dlType=viewTicket"},{"type":"text","text":"EHS Department - TTK Private Limited"}]}]}}}


### Started process for Execution of Event : ESCALATE_NOTIFICATION ###


### Started processing for Notification Execution ###


# Immediate Notification flag for the event: ESCALATE_NOTIFICATION is set to Yes#


### Started processing  PUSH Notification Execution ###


#  Added  PUSH Notification of IncidentUID: T/TTK/TTA/25/00057#


# Calling  SendCronNotifcationsToUsers function for  push notification #


# Started  SendCronNotifcationsToUsers Execution #


# Fetching details from escalate_cron table for escalate_cron id 22570 #


# Preparing notification body #


# Fetching user of id:2562devices #


# User devices count #0


Updating escalte_cron to failed for id 22570


### End  Push notification Event Execution ###


### Ended processing  for Notification Execution ###


### Started processing  Email Notification Execution ###


#  Added Email Notification of IncidentUID: T/TTK/TTA/25/00057#


# Incident Attachments Count: 0#


# Calling  SendCronEmail function for  email notification #


# Fetching details from escalate_cron table for escalate_cron id 22571 #


Generating report.


Logging user id - 2562


Logging user  - IncidentReporter.DAL.Models.UserDBO


## Sending email to Test Consent##


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


A new Ticket T/TTK/TTA/25/00057 is Reported related to 'Unsafe Condition'


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


## Email Sent to Test Consent##


# Updating escalate_cron : 22571 Status to Passed #


### Ended processing  Email Notification Execution ###


### Started processing  Whatsapp Notification Execution ###


#  Added  WhatsApp Notification of IncidentUID: T/TTK/TTA/25/00057#


# Calling  SendCronWhatsAppNotifcations function for  whatsapp notification #


# Fetching details from escalate_cron table for escalate_cron id 22572 #


Osmo-x WhatsApp Message has been Sent


# Updating escalate cron : 22572 Status to Passed #


### Ended processing  Whatsapp Notification Execution ###


### End Event Execution ###


### Start Event Execution ###


### Started process for Execution of Event : NOTIFICATION_TO_TASK_ASSIGNEES ###


# Calling SendNotificationToTaskAssignees function for WhatsApp notification #


Sending WhatsApp notification for task assignment to user ID: 1597


Message : {"EventName":"ASSIGNED_TO_NOTIFICATION","EventArgs":[{"Key":"AssignedIncidentID","Value":21363},{"Key":"AssignedToID","Value":1597}]}


### Started process for Execution of Event : ASSIGNED_TO_NOTIFICATION ###


### Started processing Assigned to Notification Event ###


# Calling SendNotificationToAssignedId function for all types of assigned to notification #


Generating report.


PDF generation successfull


## Sending email to Sayan Mondal, UserId : 1597 for assigned to notification ##


Sending Assigned To Email for IncidentId:21363


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Osmo-x WhatsApp Message has been Sent


Sending Task Assignment Email for TaskId: 3992, UserId: 1597


New Action Tracker Assigned - TA/TTK/COI/SAT/25/00244


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


### End Event Execution ###


A Safety Alert T/TTK/TTA/25/00057 is assigned to you related to 'Unsafe Condition'


Stopped Assigned To SMS as Org Level setting is set to false


Sending Assigned To Whatsapp for IncidentId:21363


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"918967697371","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_assigned_to_whatsapp_template_v3","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/TTK/TTA/25/00057"},{"type":"text","text":" "},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Unsafe Condition"},{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"Assigned"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/21363?dlType=viewTicket"},{"type":"text","text":"EHS Department - TTK Private Limited"}]}]}}}


# Preparing notification body #


### Ended processing Assigned to Notification Event ###


### Start Event Execution ###


Message : {"EventName":"UPDATE_INCIDENT_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":21363},{"Key":"IncidentHistoryId","Value":8882},{"Key":"IsTicketAssigned","Value":true}]}


### Started process for Execution of Event : UPDATE_INCIDENT_NOTIFICATION ###


### Started processing for Update incident Event ###


# Calling  SendNotification function for  all types of notification #


Sending Email for IncidentId:21363


Initializing Email Service Client


Generating Email Request


Ticket Safety Alert has been updated


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"918967697371","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/TTK/TTA/25/00057"},{"type":"text","text":"Safety Alert status updated to Assigned"},{"type":"text","text":"Safety Alert"},{"type":"text","text":" "},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Unsafe Condition"},{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"Assigned"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/21363?dlType=viewTicket"},{"type":"text","text":"EHS Department - TTK Private Limited"}]}]}}}


Osmo-x WhatsApp Message has been Sent


Sending email for incident closure


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"91434342231232","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Test Consent"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/TTK/TTA/25/00057"},{"type":"text","text":"Safety Alert status updated to Assigned"},{"type":"text","text":"Safety Alert"},{"type":"text","text":" "},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Unsafe Condition"},{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"Assigned"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/21363?dlType=viewTicket"},{"type":"text","text":"EHS Department - TTK Private Limited"}]}]}}}


### Ended processing Update incident Event ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"UPDATE_INCIDENT_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":21362},{"Key":"IncidentHistoryId","Value":8884},{"Key":"IsTicketAssigned","Value":false}]}


Sending Email for IncidentId:21362


Sending Assigned To Whatsapp for IncidentId:21362


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"918967697371","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/TTK/SAB/25/00042"},{"type":"text","text":"Safety Alert status updated to Validated., Comments are added as validating this"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"liquid fell in store"},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Unsafe Act"},{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"Validated"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/21362?dlType=viewTicket"},{"type":"text","text":"EHS Department - TTK Private Limited"}]}]}}}


# Preparing notification body #


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Ticket Safety Alert has been updated


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"91434342231232","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Test Consent"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/TTK/SAB/25/00042"},{"type":"text","text":"Safety Alert status updated to Validated., Comments are added as validating this"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"liquid fell in store"},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Unsafe Act"},{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"Validated"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/21362?dlType=viewTicket"},{"type":"text","text":"EHS Department - TTK Private Limited"}]}]}}}


Osmo-x WhatsApp Message has been Sent


Message : {"EventName":"INCIDENT_CLOSURE_NOTIFICATION_VALIDATION_2","EventArgs":[{"Key":"IncidentId","Value":21362},{"Key":"ClosedById","Value":1954}]}


### Started process for Execution of Event : INCIDENT_CLOSURE_NOTIFICATION_VALIDATION_2 ###


### Started processing for Incident Closure Validation Level 2 Event ###


Generating report.


## Sending notification to EHS head user ##


## Notification to be send for these users: [1482,1403,2570]


## Sending email to Kumar Samarjeet, UserId : 1482 for Incident Closure Validation notification ##


Sending Incident Closure Validation Email for IncidentId:21362


Safety Alert Validation For Closure


Sending Inform-To Update WhatsApp for IncidentId:21362


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"918249683426","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_validation_level_2_whatsapp_template_ttk_v2","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Kumar Samarjeet"},{"type":"text","text":"Lalit Aditya Kola"},{"type":"text","text":"T/TTK/SAB/25/00042"},{"type":"text","text":"26-Sep-2025 10:25:15 PM"},{"type":"text","text":"Unsafe Act"},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Coimbatore"},{"type":"text","text":"liquid fell in store"},{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/21362?dlType=viewTicket"},{"type":"text","text":"EHS Department - TTK Private Limited"}]}]}}}


## Sending email to Lakhan TTK, UserId : 1403 for Incident Closure Validation notification ##


Initializing Email Service Client


Generating Email Request


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"918885857714","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_validation_level_2_whatsapp_template_ttk_v2","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Lakhan TTK"},{"type":"text","text":"Lalit Aditya Kola"},{"type":"text","text":"T/TTK/SAB/25/00042"},{"type":"text","text":"26-Sep-2025 10:25:15 PM"},{"type":"text","text":"Unsafe Act"},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Coimbatore"},{"type":"text","text":"liquid fell in store"},{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/21362?dlType=viewTicket"},{"type":"text","text":"EHS Department - TTK Private Limited"}]}]}}}


Osmo-x WhatsApp Message has been Sent


## Sending email to Hitesh Osmosys, UserId : 2570 for Incident Closure Validation notification ##


### Ended processing Incident Closure Validation Level 2 Event ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"UPDATE_INCIDENT_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":21361},{"Key":"IncidentHistoryId","Value":8885},{"Key":"IsTicketAssigned","Value":false}]}


### Started process for Execution of Event : UPDATE_INCIDENT_NOTIFICATION ###


### Started processing for Update incident Event ###


# Calling  SendNotification function for  all types of notification #


Sending Email for IncidentId:21361


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Ticket Safety Alert has been updated


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending Assigned To Whatsapp for IncidentId:21361


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"918967697371","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/TTK/SAB/25/00041"},{"type":"text","text":"Safety Alert status updated to Assigned., Comments are added as re opening it"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"polish fell into his ???? "},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Unsafe Act"},{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"Assigned"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/21361?dlType=viewTicket"},{"type":"text","text":"EHS Department - TTK Private Limited"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


Sending email for incident closure


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"91434342231232","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Test Consent"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/TTK/SAB/25/00041"},{"type":"text","text":"Safety Alert status updated to Assigned., Comments are added as re opening it"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"polish fell into his ???? "},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Unsafe Act"},{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"Assigned"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/21361?dlType=viewTicket"},{"type":"text","text":"EHS Department - TTK Private Limited"}]}]}}}


### Ended processing Update incident Event ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"INCIDENT_REOPEN_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":21361},{"Key":"ClosedById","Value":1597}]}


### Started process for Execution of Event : INCIDENT_REOPEN_NOTIFICATION ###


### Started processing for Incident Reopen Event ###


Generating report.


## Sending email to Sayan Mondal, UserId : 1597 for reopen notification ##


Sending Assigned To Email for IncidentId:21361


Initializing Email Service Client


Generating Email Request


Safety Alert Reopened


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending Inform-To Update WhatsApp for IncidentId:21361


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"918967697371","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_reopen_whatsapp_template_ttk_v2","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"T/TTK/SAB/25/00041"},{"type":"text","text":"26-Sep-2025 10:14:25 PM"},{"type":"text","text":"Unsafe Act"},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Coimbatore"},{"type":"text","text":"polish fell into his ???? "},{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/21361?dlType=viewTicket"},{"type":"text","text":"EHS Department - TTK Private Limited"}]}]}}}


Osmo-x WhatsApp Message has been Sent


### Ended processing Incident Reopen Event ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"UPDATE_INCIDENT_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":21361},{"Key":"IncidentHistoryId","Value":8886},{"Key":"IsTicketAssigned","Value":false}]}


### Started process for Execution of Event : UPDATE_INCIDENT_NOTIFICATION ###


### Started processing for Update incident Event ###


# Calling  SendNotification function for  all types of notification #


Sending Email for IncidentId:21361


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Ticket Safety Alert has been updated


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending Assigned To Whatsapp for IncidentId:21361


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"918967697371","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/TTK/SAB/25/00041"},{"type":"text","text":"Safety Alert status updated to Resolved., Comments are added as resolving it"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"polish fell into his ???? "},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Unsafe Act"},{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"Resolved"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/21361?dlType=viewTicket"},{"type":"text","text":"EHS Department - TTK Private Limited"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


Sending email for incident closure


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"91434342231232","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Test Consent"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/TTK/SAB/25/00041"},{"type":"text","text":"Safety Alert status updated to Resolved., Comments are added as resolving it"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"polish fell into his ???? "},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Unsafe Act"},{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"Resolved"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/21361?dlType=viewTicket"},{"type":"text","text":"EHS Department - TTK Private Limited"}]}]}}}


### Ended processing Update incident Event ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"INCIDENT_CLOSURE_NOTIFICATION_VALIDATION_1","EventArgs":[{"Key":"IncidentId","Value":21361},{"Key":"ClosedById","Value":1597}]}


### Started process for Execution of Event : INCIDENT_CLOSURE_NOTIFICATION_VALIDATION_1 ###


### Started processing for Incident Closure Validation Level 1 Event ###


Generating report.


## Sending notification to Site EHS user ##


## Notification to be send for these users: [1954,2547,1326]


## Sending email to Lalit Aditya Kola, UserId : 1954 for Incident Closure Validation notification ##


Sending Incident Closure Validation Email with Safety Alert PDF for IncidentId:21361


Initializing Email Service Client


Generating Email Request


Safety Alert Validation Level 1


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending Inform-To Update WhatsApp for IncidentId:21361


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919989248964","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_validation_level_1_whatsapp_template_ttk_v2","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Lalit Aditya Kola"},{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"T/TTK/SAB/25/00041"},{"type":"text","text":"26-Sep-2025 10:14:25 PM"},{"type":"text","text":"Unsafe Act"},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Coimbatore"},{"type":"text","text":"polish fell into his ???? "},{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/21361?dlType=viewTicket"},{"type":"text","text":"EHS Department - TTK Private Limited"}]}]}}}


Osmo-x WhatsApp Message has been Sent


## Sending email to Sagar Aswar, UserId : 2547 for Incident Closure Validation notification ##


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"917223964170","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_validation_level_1_whatsapp_template_ttk_v2","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Sagar Aswar"},{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"T/TTK/SAB/25/00041"},{"type":"text","text":"26-Sep-2025 10:14:25 PM"},{"type":"text","text":"Unsafe Act"},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Coimbatore"},{"type":"text","text":"polish fell into his ???? "},{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/21361?dlType=viewTicket"},{"type":"text","text":"EHS Department - TTK Private Limited"}]}]}}}


## Sending email to Bishal Mondal, UserId : 1326 for Incident Closure Validation notification ##


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"917003236045","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_validation_level_1_whatsapp_template_ttk_v2","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Bishal Mondal"},{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"T/TTK/SAB/25/00041"},{"type":"text","text":"26-Sep-2025 10:14:25 PM"},{"type":"text","text":"Unsafe Act"},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Coimbatore"},{"type":"text","text":"polish fell into his ???? "},{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/21361?dlType=viewTicket"},{"type":"text","text":"EHS Department - TTK Private Limited"}]}]}}}


### Ended processing Incident Closure Validation Level 1 Event ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"UPDATE_INCIDENT_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":21361},{"Key":"IncidentHistoryId","Value":8887},{"Key":"IsTicketAssigned","Value":false}]}


### Started process for Execution of Event : UPDATE_INCIDENT_NOTIFICATION ###


### Started processing for Update incident Event ###


# Calling  SendNotification function for  all types of notification #


Sending Email for IncidentId:21361


Initializing Email Service Client


Generating Email Request


Ticket Safety Alert has been updated


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending Assigned To Whatsapp for IncidentId:21361


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"918967697371","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/TTK/SAB/25/00041"},{"type":"text","text":"Safety Alert status updated to Validated., Comments are added as validating it"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"polish fell into his ???? "},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Unsafe Act"},{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"Validated"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/21361?dlType=viewTicket"},{"type":"text","text":"EHS Department - TTK Private Limited"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


Sending email for incident closure


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"91434342231232","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Test Consent"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/TTK/SAB/25/00041"},{"type":"text","text":"Safety Alert status updated to Validated., Comments are added as validating it"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"polish fell into his ???? "},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Unsafe Act"},{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"Validated"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/21361?dlType=viewTicket"},{"type":"text","text":"EHS Department - TTK Private Limited"}]}]}}}


### Ended processing Update incident Event ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"INCIDENT_CLOSURE_NOTIFICATION_VALIDATION_2","EventArgs":[{"Key":"IncidentId","Value":21361},{"Key":"ClosedById","Value":1954}]}


### Started process for Execution of Event : INCIDENT_CLOSURE_NOTIFICATION_VALIDATION_2 ###


### Started processing for Incident Closure Validation Level 2 Event ###


Generating report.


## Sending notification to EHS head user ##


## Notification to be send for these users: [1482,1403,2570]


## Sending email to Kumar Samarjeet, UserId : 1482 for Incident Closure Validation notification ##


Sending Incident Closure Validation Email for IncidentId:21361


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Safety Alert Validation For Closure


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending Inform-To Update WhatsApp for IncidentId:21361


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"918249683426","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_validation_level_2_whatsapp_template_ttk_v2","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Kumar Samarjeet"},{"type":"text","text":"Lalit Aditya Kola"},{"type":"text","text":"T/TTK/SAB/25/00041"},{"type":"text","text":"26-Sep-2025 10:14:25 PM"},{"type":"text","text":"Unsafe Act"},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Coimbatore"},{"type":"text","text":"polish fell into his ???? "},{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/21361?dlType=viewTicket"},{"type":"text","text":"EHS Department - TTK Private Limited"}]}]}}}


Osmo-x WhatsApp Message has been Sent


## Sending email to Lakhan TTK, UserId : 1403 for Incident Closure Validation notification ##


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"918885857714","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_validation_level_2_whatsapp_template_ttk_v2","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Lakhan TTK"},{"type":"text","text":"Lalit Aditya Kola"},{"type":"text","text":"T/TTK/SAB/25/00041"},{"type":"text","text":"26-Sep-2025 10:14:25 PM"},{"type":"text","text":"Unsafe Act"},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Coimbatore"},{"type":"text","text":"polish fell into his ???? "},{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/21361?dlType=viewTicket"},{"type":"text","text":"EHS Department - TTK Private Limited"}]}]}}}


## Sending email to Hitesh Osmosys, UserId : 2570 for Incident Closure Validation notification ##


### Ended processing Incident Closure Validation Level 2 Event ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"NOTIFICATION_FOR_WORK_PERMIT_CREATION","EventArgs":[{"Key":"WorkPermitId","Value":"323"},{"Key":"ApproverIds","Value":"[1326,1]"},{"Key":"SiteName","Value":"Coimbatore"},{"Key":"CreatedBy","Value":"Raj Kumar Pativada"},{"Key":"WorkPermitUid","Value":"WP/TTK/COI/CWW/25/00056"},{"Key":"OrgId","Value":387},{"Key":"OrganisationName","Value":"TTK Beta - QA"}]}


### Started process for Execution of Event : NOTIFICATION_FOR_WORK_PERMIT_CREATION ###


# Calling SendNotificationForWorkPermitCreation function for email/WhatsApp #


Executing email and WhatsApp notifications to WorkPermit approvers


Sending WorkPermit creation email to: rajkumar.p@osmosys.co


Initializing Email Service Client


Generating Email Request


New Work Permit Assigned


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending WorkPermit creation WhatsApp message to: 919160948627


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919160948627","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_work_permit_creation_alert","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Raj Kumar Pativada"},{"type":"text","text":"WP/TTK/COI/CWW/25/00056"},{"type":"text","text":"Coimbatore"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"Raj Kumar Pativada"},{"type":"text","text":"https://qa-staging-2.oqsha.com//#/work-permit/view/387/323&dlType=viewWorkPermit"},{"type":"text","text":"EHS Department - TTK Private Limited"}]}]}}}


Osmo-x WhatsApp Message has been Sent


Sending WorkPermit creation email to: bishal.m@osmosys.co


Sending WorkPermit creation WhatsApp message to: 917003236045


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"917003236045","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_work_permit_creation_alert","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Bishal Mondal"},{"type":"text","text":"WP/TTK/COI/CWW/25/00056"},{"type":"text","text":"Coimbatore"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"Raj Kumar Pativada"},{"type":"text","text":"https://qa-staging-2.oqsha.com//#/work-permit/view/387/323&dlType=viewWorkPermit"},{"type":"text","text":"EHS Department - TTK Private Limited"}]}]}}}


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"Update_USER","EventArgs":[{"Key":"DisplayName","Value":"Kumar Samarjeet"},{"Key":"Password","Value":""},{"Key":"OrganisationName","Value":"TTK Beta - QA"},{"Key":"UserDivisions","Value":"Near Miss, Observation, Unsafe Act, Unsafe Condition"},{"Key":"UserIncidentSites","Value":"Coimbatore, Hosur, Khadri, Roorkee, SamarSite, site - 2, Sshristi, Testing site, TTK Beta"},{"Key":"OldEmail","Value":""},{"Key":"Email","Value":"kumarsamarjeet.19@gmail.com"}]}


### Started process for Execution of Event : Update_USER ###


### Started Event for Update User Email ###


Calling Send Email Function for Update User Email


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Your OQSHA Access Has Been Updated


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Message : {"EventName":"Update_APP_USER","EventArgs":[{"Key":"DisplayName","Value":"Kumar Samarjeet"},{"Key":"Password","Value":""},{"Key":"OrganisationName","Value":"TTK Beta - QA"},{"Key":"UserUid","Value":"8249683426"},{"Key":"UserDivisions","Value":"Near Miss, Observation, Unsafe Act, Unsafe Condition"},{"Key":"UserIncidentSites","Value":"Coimbatore, Hosur, Khadri, Roorkee, SamarSite, site - 2, Sshristi, Testing site, TTK Beta"},{"Key":"Email","Value":"kumarsamarjeet.19@gmail.com"},{"Key":"MobileNumber","Value":"+918249683426"}]}


### Started process for Execution of Event : Update_APP_USER ###


### Started Event for Update App User Email ###


Message : {"EventName":"Update_USER","EventArgs":[{"Key":"DisplayName","Value":"Hitesh Osmosys"},{"Key":"Password","Value":""},{"Key":"OrganisationName","Value":"TTK Beta - QA"},{"Key":"UserDivisions","Value":"Near Miss, Observation, Unsafe Act, Unsafe Condition"},{"Key":"UserIncidentSites","Value":"Coimbatore, Delhi, Hosur, Khadri, PWA tets, Regression, Roorkee, SamarSite, site - 2, Sshristi, Testing site, TTK Beta, TTK PWA, Ttk Pwa Site, Venkatanarasimharajuvaripeta"},{"Key":"OldEmail","Value":""},{"Key":"Email","Value":"hitesh.k@osmosys.co"}]}


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"Update_APP_USER","EventArgs":[{"Key":"DisplayName","Value":"Hitesh Osmosys"},{"Key":"Password","Value":""},{"Key":"OrganisationName","Value":"TTK Beta - QA"},{"Key":"UserUid","Value":""},{"Key":"UserDivisions","Value":"Near Miss, Observation, Unsafe Act, Unsafe Condition"},{"Key":"UserIncidentSites","Value":"Coimbatore, Delhi, Hosur, Khadri, PWA tets, Regression, Roorkee, SamarSite, site - 2, Sshristi, Testing site, TTK Beta, TTK PWA, Ttk Pwa Site, Venkatanarasimharajuvaripeta"},{"Key":"Email","Value":"hitesh.k@osmosys.co"},{"Key":"MobileNumber","Value":"+91687967567"}]}


Message : {"EventName":"Update_USER","EventArgs":[{"Key":"DisplayName","Value":"sephali kumari"},{"Key":"Password","Value":""},{"Key":"OrganisationName","Value":"TTK Beta - QA"},{"Key":"UserDivisions","Value":"Near Miss, Observation, Unsafe Act, Unsafe Condition"},{"Key":"UserIncidentSites","Value":"Coimbatore, Delhi, Hosur, Khadri, Regression, Roorkee, SamarSite, site - 2, Sshristi, Testing site, TTK Beta, TTK PWA, Ttk Pwa Site"},{"Key":"OldEmail","Value":""},{"Key":"Email","Value":"sephali.k@osmosys.co"}]}


Message : {"EventName":"Update_APP_USER","EventArgs":[{"Key":"DisplayName","Value":"sephali kumari"},{"Key":"Password","Value":""},{"Key":"OrganisationName","Value":"TTK Beta - QA"},{"Key":"UserUid","Value":"7488126002"},{"Key":"UserDivisions","Value":"Near Miss, Observation, Unsafe Act, Unsafe Condition"},{"Key":"UserIncidentSites","Value":"Coimbatore, Delhi, Hosur, Khadri, Regression, Roorkee, SamarSite, site - 2, Sshristi, Testing site, TTK Beta, TTK PWA, Ttk Pwa Site"},{"Key":"Email","Value":"sephali.k@osmosys.co"},{"Key":"MobileNumber","Value":"+917488126002"}]}


Message : {"EventName":"UPDATE_INCIDENT_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":21361},{"Key":"IncidentHistoryId","Value":8888},{"Key":"IsTicketAssigned","Value":false}]}


### Started process for Execution of Event : UPDATE_INCIDENT_NOTIFICATION ###


### Started processing for Update incident Event ###


# Calling  SendNotification function for  all types of notification #


Sending Email for IncidentId:21361


Initializing Email Service Client


Generating Email Request


Ticket Safety Alert has been updated


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending Assigned To Whatsapp for IncidentId:21361


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"918967697371","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/TTK/SAB/25/00041"},{"type":"text","text":"Safety Alert status updated to Closed., Comments are added as closing it"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"polish fell into his ???? "},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Unsafe Act"},{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"Closed"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/21361?dlType=viewTicket"},{"type":"text","text":"EHS Department - TTK Private Limited"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


Sending email for incident closure


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"91434342231232","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Test Consent"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/TTK/SAB/25/00041"},{"type":"text","text":"Safety Alert status updated to Closed., Comments are added as closing it"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"polish fell into his ???? "},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Unsafe Act"},{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"Closed"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/21361?dlType=viewTicket"},{"type":"text","text":"EHS Department - TTK Private Limited"}]}]}}}


### Ended processing Update incident Event ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"UPDATE_INCIDENT_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":21362},{"Key":"IncidentHistoryId","Value":8889},{"Key":"IsTicketAssigned","Value":false}]}


Sending Email for IncidentId:21362


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Ticket Safety Alert has been updated


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending Assigned To Whatsapp for IncidentId:21362


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"918967697371","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/TTK/SAB/25/00042"},{"type":"text","text":"Safety Alert status updated to Assigned., Comments are added as reopening by ehs head"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"liquid fell in store"},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Unsafe Act"},{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"Assigned"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/21362?dlType=viewTicket"},{"type":"text","text":"EHS Department - TTK Private Limited"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


Sending email for incident closure


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"91434342231232","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Test Consent"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/TTK/SAB/25/00042"},{"type":"text","text":"Safety Alert status updated to Assigned., Comments are added as reopening by ehs head"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"liquid fell in store"},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Unsafe Act"},{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"Assigned"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/21362?dlType=viewTicket"},{"type":"text","text":"EHS Department - TTK Private Limited"}]}]}}}


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"INCIDENT_REOPEN_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":21362},{"Key":"ClosedById","Value":1597}]}


### Started process for Execution of Event : INCIDENT_REOPEN_NOTIFICATION ###


### Started processing for Incident Reopen Event ###


Generating report.


## Sending email to Sayan Mondal, UserId : 1597 for reopen notification ##


Sending Assigned To Email for IncidentId:21362


Initializing Email Service Client


Generating Email Request


Safety Alert Reopened


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending Inform-To Update WhatsApp for IncidentId:21362


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"918967697371","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_reopen_whatsapp_template_ttk_v2","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"T/TTK/SAB/25/00042"},{"type":"text","text":"26-Sep-2025 10:25:15 PM"},{"type":"text","text":"Unsafe Act"},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Coimbatore"},{"type":"text","text":"liquid fell in store"},{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/21362?dlType=viewTicket"},{"type":"text","text":"EHS Department - TTK Private Limited"}]}]}}}


Osmo-x WhatsApp Message has been Sent


### Ended processing Incident Reopen Event ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"UPDATE_INCIDENT_NOTIFICATION","EventArgs":[{"Key":"IncidentId","Value":21362},{"Key":"IncidentHistoryId","Value":8890},{"Key":"IsTicketAssigned","Value":false}]}


### Started process for Execution of Event : UPDATE_INCIDENT_NOTIFICATION ###


### Started processing for Update incident Event ###


# Calling  SendNotification function for  all types of notification #


Sending Email for IncidentId:21362


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Initializing Email Service Client


Generating Email Request


Ticket Safety Alert has been updated


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending Assigned To Whatsapp for IncidentId:21362


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"918967697371","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/TTK/SAB/25/00042"},{"type":"text","text":"Safety Alert status updated to Resolved., Comments are added as resolving it"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"liquid fell in store"},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Unsafe Act"},{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"Resolved"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/21362?dlType=viewTicket"},{"type":"text","text":"EHS Department - TTK Private Limited"}]}]}}}


Osmo-x WhatsApp Message has been Sent


# Preparing notification body #


Sending email for incident closure


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"91434342231232","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_update_whatsapp_template_v4","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Test Consent"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"T/TTK/SAB/25/00042"},{"type":"text","text":"Safety Alert status updated to Resolved., Comments are added as resolving it"},{"type":"text","text":"Safety Alert"},{"type":"text","text":"liquid fell in store"},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Unsafe Act"},{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"TTK Beta - QA"},{"type":"text","text":"Resolved"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/21362?dlType=viewTicket"},{"type":"text","text":"EHS Department - TTK Private Limited"}]}]}}}


### Ended processing Update incident Event ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"INCIDENT_CLOSURE_NOTIFICATION_VALIDATION_1","EventArgs":[{"Key":"IncidentId","Value":21362},{"Key":"ClosedById","Value":1597}]}


### Started process for Execution of Event : INCIDENT_CLOSURE_NOTIFICATION_VALIDATION_1 ###


### Started processing for Incident Closure Validation Level 1 Event ###


Generating report.


## Sending notification to Site EHS user ##


## Notification to be send for these users: [1954,2547,1326]


## Sending email to Lalit Aditya Kola, UserId : 1954 for Incident Closure Validation notification ##


Sending Incident Closure Validation Email with Safety Alert PDF for IncidentId:21362


Initializing Email Service Client


Generating Email Request


Safety Alert Validation Level 1


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Sending Inform-To Update WhatsApp for IncidentId:21362


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"919989248964","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_validation_level_1_whatsapp_template_ttk_v2","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Lalit Aditya Kola"},{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"T/TTK/SAB/25/00042"},{"type":"text","text":"26-Sep-2025 10:25:15 PM"},{"type":"text","text":"Unsafe Act"},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Coimbatore"},{"type":"text","text":"liquid fell in store"},{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/21362?dlType=viewTicket"},{"type":"text","text":"EHS Department - TTK Private Limited"}]}]}}}


Osmo-x WhatsApp Message has been Sent


## Sending email to Sagar Aswar, UserId : 2547 for Incident Closure Validation notification ##


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"917223964170","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_validation_level_1_whatsapp_template_ttk_v2","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Sagar Aswar"},{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"T/TTK/SAB/25/00042"},{"type":"text","text":"26-Sep-2025 10:25:15 PM"},{"type":"text","text":"Unsafe Act"},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Coimbatore"},{"type":"text","text":"liquid fell in store"},{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/21362?dlType=viewTicket"},{"type":"text","text":"EHS Department - TTK Private Limited"}]}]}}}


## Sending email to Bishal Mondal, UserId : 1326 for Incident Closure Validation notification ##


*--- Sending Email Serice Initiated ---*


Reading and binding data to Email Template


Osmo-x WhatsApp payload: {"providerId":11,"data":{"to":"917003236045","messaging_product":"whatsapp","type":"template","template":{"namespace":"d8bcb6bd_2ab2_439c_9d9e_947501266c77","name":"oqsha_ticket_validation_level_1_whatsapp_template_ttk_v2","language":{"policy":"deterministic","code":"en"},"components":[{"type":"body","sub_type":null,"index":0,"parameters":[{"type":"text","text":"Bishal Mondal"},{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"T/TTK/SAB/25/00042"},{"type":"text","text":"26-Sep-2025 10:25:15 PM"},{"type":"text","text":"Unsafe Act"},{"type":"text","text":"Coimbatore"},{"type":"text","text":"Coimbatore"},{"type":"text","text":"liquid fell in store"},{"type":"text","text":"Sayan Mondal"},{"type":"text","text":"https://qa-staging-2.oqsha.com/#/incidents/view/387/21362?dlType=viewTicket"},{"type":"text","text":"EHS Department - TTK Private Limited"}]}]}}}


### Ended processing Incident Closure Validation Level 1 Event ###


### End Event Execution ###


### Start Event Execution ###


Message : {"EventName":"Update_USER","EventArgs":[{"Key":"DisplayName","Value":"Sagar 72"},{"Key":"Password","Value":""},{"Key":"OrganisationName","Value":"Aparna Constructions"},{"Key":"UserDivisions","Value":"TestingCategory1, Accident, Accident 1, Asset Related Category, Dancing Category, demo2, Electrical Hazard, Fly Tipping, Investigation category, King Kong, Latest Category. edit, Medchal category, Minor injury, New Ticket, New Ticket Category, New ticket category July 07, New ticket category june, New tickettype edit, Running, Stuck in Depth, Stuck in Depth- Short, Test, Test Category2, Testing 5.4.13, testt, trfhulk,;."},{"Key":"UserIncidentSites","Value":"Air ways, Amritsar, Aparna New Site, Aparna Sarovar, Aparna Sarovar27, bandlagudaa12, BandraAXZ, BHEL, daa, Delhi, Delhi region, HiTech City, HLA Test sites, hyderabed, inspection site, Jaipur, Jalepally, js-testing, Kalyan nagar, Kanchi, Kanchicafe, Kanto region, Kishan bagh, Lahore - Testing Site, Lakshmana Site, Lalit's Test Site 001, Lalit's test site 003, Lalit-test site, Latur, Lucknow, Malkajgiri, mumbai, Naananagar, New Siteeeeeeee, ohurhfwiuhwefhih, Osmosys Canada, Osmosys India, Osmosys Software Solution, Osmosys UK, Prashanth site, PTW Notification, PTW-A-R, PTW-I, PTW-I-A, PTW-I-A-R, PTW-I-R, Santiago Bernabeu, Silver Hills, Site for deletion, SITE TESTING NEW NEW, Site w/o approver, Site w/o issuer, Site w/o Reviewer, site without issuer old app, Site without reviewer, Site-A, Site-A-R, Site-I, Site-I-A, Site-I-A-R-C, Site-I-R, Site-R, Site3, Sports ground, Test batch 19, test14, testing, Tkolkata123, upperpally, uttarakhand, Vellur"},{"Key":"OldEmail","Value":""},{"Key":"Email","Value":"sagaraswar006@gmail.com"}]}


### Started process for Execution of Event : Update_USER ###


### Started Event for Update User Email ###


Calling Send Email Function for Update User Email


Initializing Email Service Client


Generating Email Request


Your OQSHA Access Has Been Updated


--- Email created using Osmo-x ---


--- Email response from Osmo-x is 201


Message : {"EventName":"Update_APP_USER","EventArgs":[{"Key":"DisplayName","Value":"Sagar 72"},{"Key":"Password","Value":""},{"Key":"OrganisationName","Value":"Aparna Constructions"},{"Key":"UserUid","Value":""},{"Key":"UserDivisions","Value":"TestingCategory1, Accident, Accident 1, Asset Related Category, Dancing Category, demo2, Electrical Hazard, Fly Tipping, Investigation category, King Kong, Latest Category. edit, Medchal category, Minor injury, New Ticket, New Ticket Category, New ticket category July 07, New ticket category june, New tickettype edit, Running, Stuck in Depth, Stuck in Depth- Short, Test, Test Category2, Testing 5.4.13, testt, trfhulk,;."},{"Key":"UserIncidentSites","Value":"Air ways, Amritsar, Aparna New Site, Aparna Sarovar, Aparna Sarovar27, bandlagudaa12, BandraAXZ, BHEL, daa, Delhi, Delhi region, HiTech City, HLA Test sites, hyderabed, inspection site, Jaipur, Jalepally, js-testing, Kalyan nagar, Kanchi, Kanchicafe, Kanto region, Kishan bagh, Lahore - Testing Site, Lakshmana Site, Lalit's Test Site 001, Lalit's test site 003, Lalit-test site, Latur, Lucknow, Malkajgiri, mumbai, Naananagar, New Siteeeeeeee, ohurhfwiuhwefhih, Osmosys Canada, Osmosys India, Osmosys Software Solution, Osmosys UK, Prashanth site, PTW Notification, PTW-A-R, PTW-I, PTW-I-A, PTW-I-A-R, PTW-I-R, Santiago Bernabeu, Silver Hills, Site for deletion, SITE TESTING NEW NEW, Site w/o approver, Site w/o issuer, Site w/o Reviewer, site without issuer old app, Site without reviewer, Site-A, Site-A-R, Site-I, Site-I-A, Site-I-A-R-C, Site-I-R, Site-R, Site3, Sports ground, Test batch 19, test14, testing, Tkolkata123, upperpally, uttarakhand, Vellur"},{"Key":"Email","Value":"sagaraswar006@gmail.com"},{"Key":"MobileNumber","Value":"+917223964176"}]}


### Started process for Execution of Event : Update_APP_USER ###


### Started Event for Update App User Email ###